Privacy Policy | CleanPro Marbella
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Privacy Policy

Last updated: March 2026

1. Data Controller Information

In compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Spanish Organic Law 3/2018 on Personal Data Protection, we inform you that the data controller for the personal information collected on this website is:

  • Trade Name: CleanPro Marbella
  • Address: C. Trajano 18, Estepona, Málaga, Spain
  • Phone: +34 951 840 599

2. Purpose of Data Processing

At CleanPro Marbella, we process the information you provide for the following purposes:

  • Managing bookings and providing the requested cleaning services (residential, commercial, post-construction, move-in/move-out, or Airbnb).
  • Sending personalized quotes based on your property details.
  • Contacting you via WhatsApp, email, or phone to coordinate key handovers, access, or provide service updates.
  • Accounting, tax, and administrative management of our business.

3. Legal Basis for Processing

The legal basis for processing your data is the execution of a contract or pre-contract (when requesting a quote or booking a service) and your explicit consent when submitting our contact forms.

4. Data Recipients

To provide our services with the highest quality, we share your strictly necessary data with the following service providers, who comply with current privacy regulations:

  • Management Software (CRM): We use Sales Master as our booking and customer management platform to schedule and administer our services.
  • Tax and accounting advisors for invoicing and administration.
  • We will not sell, rent, or distribute your personal information to third parties without your consent, unless required by law.

5. User Rights (ARCO Rights)

As a user, you have the right to obtain confirmation as to whether CleanPro Marbella is processing your personal data. Furthermore, you have the right to:

  • Access your personal data.
  • Request the rectification of inaccurate data.
  • Request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Oppose or restrict the processing of your data.
  • Request data portability.

To exercise these rights, you can contact us by calling our customer service number or sending a direct message through our official contact channels.

6. Security Measures

CleanPro Marbella maintains the security levels of personal data protection required by current regulations and has established all technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access, and theft of the data provided through our website.